General System Notes
- Capital letters must be used at all times. Keep your "CAPS LOCK" on.
- In Hyperterminal you must use the [Delete] key for the backspace key.
- Whenever you enter data it must be followed by [ENTER].
- If the system locks up you will have to log off the system and redial.
- Dixie Information Network users will automatically be logged off if there is no keyboard activity for 2 minutes. If you were entering an order and are subsequently logged off, the order is not lost. It is automatically suspended. You may use option 2 from the Main Menu to restart the order.
General System Commands
| \ / | Do not use the forward (/) or backslash (\) character anywhere other than where instructed to do so. |
| \ | This is a general BACKUP or EXIT response. It will allow you to either backup to the previous input prompt or exit from the mode you are currently in. |
| ? | Question mark should be used at line entry "V?" prompt or header option to show you a list of the selections. |
Main Menu
Once you are connected to Dixie information Network the main menu will appear. Select any option by typing the appropriate number and pressing [ENTER].
- Order Entry (1)
Use this option to enter an order.
- Restart Suspended/Crashed Orders (2)
Use this option to return to an order that has been suspended (for later completion) or orders that may have crashed (due to automatic log off).
- Backorder Inquiry (3)
Use this option to verify the status of backordered items.
- Product/Stock Inquiry (4)
Use this option to check part number information such as availability, list price, your cost, back freight, etc.
- Order Inquiry/List (5)
Use this option to inquire about or review an existing order. A U.P.S. tracking number can also be obtained to allow you to contact your local U.P.S. representative for shipping information on an existing order.
- End this session (8)
Use this option to log off the Dixie Information Network.
Order Entry
Begin by selecting option 1 from the Main Menu. An order entry screen will appear.
If your account is set up to ask for a purchase order number, you will be immediately prompted to enter one. Please enter your purchase order or [SPACE] and press [ENTER] to move past this prompt at this time. If you decide to place an order and a purchase order number is required, you may return to this function at any time.
After a purchase order number (if any) is entered, you will see the cursor on the "Number to change?" prompt. From this prompt, you may change any of the following header options by typing the option number and pressing [ENTER].
- Ship to (1)
Use this option when you want to ship to an address different from your normal shipping address (i.e., ship to another business, ship directly to your customer, etc.).
- Ship point (3)
Use this option to override shipping from your home warehouse (where your orders are normally shipped from) to a different warehouse. 1 is Browns Summit, NC; 2 is Orlando, FL; 3 is Arlington, TN.
- Ship via (5)
The default shipping method is UPS Ground Service. By entering a question mark (?) in this field, you will bring up a list of the various shipping methods. All orders will be shipped in accordance with Dixie Sales' published Dealer Terms & Conditions.
- Order options (6)
This option may be used to change certain order parameters. By selecting this option, you will bring up a list of the various options under this heading. The options available to you are:1 remove all prices from the packing list 2 show list price only 3 show your cost only 4 show both list price and your cost C ship order complete (ship when all parts in stock) - Purchase order number (8)
If you were not prompted to enter a purchase order number in this field when you began, you may enter one at this point. The date is used as the default purchase order number.
Entering Messages
If you need to put a message on a ticket, such as special instructions, notes to yourself, etc., use the following procedure:- Enter the text of your message, followed by "/M"
- Press [ENTER]. A tool bar will appear with the following four options: (I)nvoice, (P)icker, (B)oth, and (S)creen.
I Message will appear on your invoice, but not the pick ticket (packing list) P Message will appear on the pick ticket, but not your invoice B Message will appear on both the pick ticket and the invoice S Message to appear on the screen of your terminal only.
Entering a part
You may now enter the part number and press [ENTER]. If there is more than one manufacturer for that same part number, or if a color code or tire code is required, a pop up window will appear. You may select the one you want by typing the line number of the correct part and pressing [ENTER]. If you are not sure which vendor to choose, refer to vendor code list on the last page of this manual. Enter the quantity you want and press [ENTER].
The cursor is now at the V? prompt. This prompt allows you to verify the information you have entered and to make any necessary changes. The following options are available to you when the cursor is on the V? prompt:
- 0
Use this option to cancel the line.
- 2
Use this option to change the quantity on the line.
- 8
Use this option to change the warehouse from which the part will ship. This function also displays stock quantities for all three warehouses in the upper right-hand corner of the screen.
- Note:
A part showing a status of "shipped" must show an allocated quantity in order to have been processed.
When you have loaded your last part number and quantity, type [\] and press [ENTER]. A tool bar will appear at the bottom of the screen. The tool bar enables you to make changes or corrections to your order.
(A)dd
Use this option to add more part numbers to the order or to enter a message.
(C)ancel
Use this option to cancel the entire order. A prompt will appear, stating "Cancel the order?" Type "Y" and press [ENTER] to cancel, or type "N" and press [ENTER] to return to order entry.
(E)dit
Use this option to edit a specific line (return to the V? prompt). Type "E" and press [ENTER]. You will be prompted to enter the line number that you want to edit. Enter line number to be modified, and make any necessary changes.
(L)ist
Use this option to display all the lines of the order. You will be prompted to enter the range of line numbers that you want displayed. You may enter specific lines at this point (e.g., 4-8 will display lines 4 through 8), or press [ENTER] to display all lines of the order.
(H)eader
Use this option to return to the order header and make any necessary changes.
(F)inish
Use this option to finish the order and send it to the warehouse to be filled and shipped.
(S)uspend
Use this option to suspend the order for finishing at a later time. Prior to suspending an order, please make a note of the order number.
(B)ackorder
Use this function to process all allocated backorders. Press B [ENTER] then I [ENTER] to import backordered parts onto the order.
- Note: (B) will only appear on the tool bar if there are shippable backorders.
How to Print a Copy of Your Order
- When finishing a Dial-in order, CODIS asks:
Do you wish to have a copy of this order (Y/N)?
- Type "Y" and press [ENTER]. You will see a message stating:
Turn on screen copy/ print now! - then <cr> to begin
- Press [ENTER]. The order will scroll off the screen and you will see a message stating:
Turn off screen copy/print now! - then <cr> to continue (R=reprint)
Press [ENTER] at this point, or your order will not be processed.
- Use the Hyperterminal scroll bar to scroll up to display your order.
- Use you left mouse button to highlight the entire order.
- Click on File.
- Click on Print.
The Print Range should indicate Selection.
- Click on OK.
A copy of your order will print on your default printer.